Cookies Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

  • Jucce E-liquids provides a service which allows customers to set up recurring orders for their chosen products available on the website.
  • There is no minimum term to set up a recurring order. When a customer sets a recurring order, the number of weeks or months set is for dispatch of order, not delivery. Deliveries are sent with free standard UK delivery so can take 3 to 5 days to be delivered.
  • Any change in the order will mean that the current order will need to be cancelled and a new recurring order to be set up. We will try to ensure there is no delay in customer orders.
  • Cancellations must be done a minimum of 14 days of the next order due to be dispatched, to be done on your account page or calling Customer Services on 0800 731 1178.
  • Bonus points will be applied to customer accounts when the order is dispatched and points will be removed for any orders that are returned.

Who we are

This website is operated by Galaxy Connect Limited trading as Jucce. We are a manufacturer and distributor of electronic- cigarettes, e-liquids and accessories and for more information see https://old.vape-jucce.com/.

Our website

This cookie policy relates to your use of our website.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us

  • recognise you and your device and store some information about your preferences or past actions
  • understand what you use and like about the website
  • understand what you do not use and do not like about the website
  • provide a more enjoyable, customises service and experience
  • develop and deliver better products and services tailored to the interests and needs of our customers
  • we may monitor how many times you visit the website, which pages you go to, traffic data, location data; and
  • the originating domain name of your internet service provider.

This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by opting out on certain cookies. You have choices on how we use cookies. Please note that if you limit the ability of how we set cookies, you may worsen your overall user experience, since it may no longer be personalized to you. It may also stop you from saving customised settings like login information.

Our use of cookies

The table below provides more information about the cookies we use and why:

 

 

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this cookie policy. If you have any questions about this Cookie Policy, please contact the DPO using the details set out below.

Full name of legal entity: Galaxy Connect Limited
Email address:gdpr@galaxyconnect.co.uk
Postal address: Galaxy Connect Limited, Unit 7, Apollo Park, Apollo Lichfield Rd Industrial Estate, Tamworth, B79 7TA
Telephone number: 01827 307 777

Changes to this policy

We may need to make changes to this Cookie Policy periodically, for example, as the result of government regulation, new technologies, or other developments in privacy laws. You can see the most up to date Cookie Policy by checking our website.

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Add 2 free disposable pods to your cart!

Add 4 more pods and receive a free Gold Jucce Bar device.

Add 3 more pods and receive a free Gold Jucce Bar device.

Add 2 more pods and receive a free Gold Jucce Bar device.

Add 1 more pod and receive a free Gold Jucce Bar device.

Delivery Time

Orders placed before 15:30 (Monday-Friday): We aim to dispatch on the same day. For orders outside of these days and time, your order will be dispatched the next working day.

Free Delivery Service: We use Royal Mail 2nd Class Signed Delivery for all UK deliveries. You can expect delivery of your order within 3-5 working days but this can be longer at exceptionally busy or particular times.

PREMIUM: An estimated delivery time is within 24-48 hours as we use an express courier service. Scottish Highlands and Northern Ireland takes two working days.

Please note: For all orders types, there is no dispatch or deliveries at weekends or on bank holidays.